Shipping policy

ARTICLE 1 - SUBJECT OF THE CONTRACT AND THE PARTIES 
1.1 This CONTRACT defines and governs the rights and obligations of the parties for the sale and delivery of goods and services as per Consumer Protection Law No. 6502 and Distant Contracts Regulation. Parties agree that all products and services purchased by the BUYER, whose detailed information is provided below, from the website www.haraldesign.com.tr operated by the SELLER, are subject to the terms and conditions of this agreement.

1.2. Regarding the goods or services, the BUYER accepts and declares that they are informed about basic qualifications, sale price, payment methods, delivery terms and the Right to Withdraw. The BUYER agrees they have confirmed the preliminary information in an electronic environment and then ordered the goods or services following the provisions of this contract. The preliminary informing and the invoice on the payment page of www.haraldesign.com.tr are integral parts of this CONTRACT.

1.3. SELLER INFORMATION
Name :
Address :
Phone :
Email :

1.4. BUYER INFORMATION
Name - Surname / Title :
Delivery Address :
Phone :
Email :
IP Address :

ARTICLE 2 - DATE OF CONTRACT
2.1. This agreement took effect upon the signing by all parties on the date
the BUYER completed their order on the WEBSITE as a copy of the CONTRACT was sent to their email.

ARTICLE 3 - PRODUCTS AND SERVICES SUBJECT TO CONTRACT
3.1. The details of the products and services ordered by the BUYER are listed below.
Shopping Car Summary :
Quantity :
Sales Price Including Taxes :

3.2. Most of the items you purchase from Haral Design are combinations of antique and vintage goods and individually designed products. Haral Design items are exclusive and costume made personel wear with authentic touches by Handan Aral.

ARTICLE 4 – DELIVERY
4.1. The PRODUCT is delivered to the delivery address specified by the BUYER on the WEBSITE or the person/organization at the address indicated by them in the latest 14 days, packed with the invoice, undamaged and intact.
4.2. If the BUYER authorizes someone else or an organization to receive their delivery, the SELLER will not be liable if that particular person/organization does not accept the delivery.
4.3. The RECIPIENT is responsible for checking the delivery at the time of receipt. They should not accept if they see a problem (such as breakages, cracks etc,torn) and submit a report to the Cargo Company official. Otherwise, the SELLER will not accept any liability.

ARTICLE 5 – PAYMENTS
5.1. Payments via credit card may be made in single or multiple instalments, depending on the CONTRACT between the Bank company and the BUYER. Instalment and possible later interests shall be at the discretion of the relevant Bank company. The BUYER agrees and declares that they will confirm interest rates for payment transactions via credit cards issued by the Bank company. Interest and late fee charges are determined as outlined in the credit card agreement between the Bank company and the BUYER. The BUYER has the right to follow the number of instalments and payments thereof on the account statement sent by the Bank company.
5.2. The BUYER needs to enter the credit card details fully on the payment screen to make the payment. In case of an incomplete or denied transaction by the Bank company, the SELLER may terminate the selling CONTRACT unilaterally and no longer be obliged to deliver the PRODUCT.

ARTICLE 6 – GENERAL PROVISIONS
6.1. The BUYER confirms that they have read the preliminary information on the WEBSITE about basic features of the PRODUCT, sales price, methods of payment and delivery. The BUYER also agrees that they gave electronic approval for the purchase.
6.2. The BUYER declares by approving this electronic CONTRACT that they received accurate and complete information on payment and delivery terms, including the basic features of the PRODUCT(s) and price with taxes.
6.3. The SELLER is responsible for delivering the PRODUCT undamaged, complete as specified in the order, and with warranty documents and user manuals if available.
6.4. The SELLER needs to inform the BUYER if they cannot deliver the PRODUCT within the specified legal period, unable to fulfil their obligations due to force majeure. If deemed suitable by the BUYER, the SELLER may issue a replacement with a different PRODUCT with the same quality and price.
6.5. To deliver the PRODUCT subject to the CONTRACT, the BUYER must confirm this CONTRACT electronically and pay for the order in the payment method they prefer. The SELLER has no obligation to deliver a PRODUCT if the BUYER does not pay or the Bank cancels the payment without any reason.
6.6. The Buyer has to return the PRODUCT at their own cost to the SELLER in 3 (three) days at the latest if their bank/finance company does not pay the SELLER. The SELLER reserves all other contractual-legal rights, including debt follow-up.
6.7. The SELLER will inform the BUYER if they cannot deliver the PRODUCT within 30 days due to force majeure situations and delay time exceeds 10 (ten) days. In this case, the BUYER has the right to cancel the order, order a similar PRODUCT or wait until the force majeure situation ends. If the BUYER cancels the order, the SELLER refunds the paid amount to the BUYER within 10 (ten) days. If the BUYER has made the payment by credit card, the SELLER will refund the paid amount to their credit card.

ARTICLE 7 – THE RIGHT OF WITHDRAWAL
7.1 The BUYER has the right to withdraw any PRODUCT(s) purchased from https://haraldesign.com/ within 14 (fourteen) days of receipt without stating any reason, except seasonal products.
7.2 To exercise the Withdrawal Right, it is mandatory for the BUYER to return the item as new and undamaged.
7.3 To use the Withdrawal Right, the BUYER must send the SELLER a written notice. The BUYER must present proof of postage confirming that they have sent PRODUCT to the SELLER, along with the original invoice. Within 7-14 days as of receipt of the withdrawal notification, the SELLER will return the amount the BUYER paid for the PRODUCT(s) to them. If the BUYER has made the payment by credit card, the SELLER will refund the paid amount to their credit card.
7.4. VAT and other legal obligations, if any, will not be refunded if the BUYER has not sent the original bill to the SELLER, as per tax law. BUYER is responsible for delivery charges of returned PRODUCTs.
7.5. PRODUCTS exempted from the Withdrawal Right of the BUYER: PRODUCTS produced according to specific demands and requests, have been customized with changes or additions, cannot be returned due to the nature of the PRODUCT, or are subject to rapid spoiling or may exceed the expiration date.

ARTICLE 8 – EVIDENTIAL AGREEMENT AND AUTHORIZED COURT
8.1. The records provided by the SELLER (including magnetic formats like computer-voice records) are considered conclusive evidence in resolving all conflicts that may arise from this CONTRACT or the application of the CONTRACT thereof. The authorized courts in conflicts up to the value announced per the Ministry of Trade and relevant laws are The Consumer Arbitration Committees. The Consumer Courts and Execution Offices where the BUYER and SELLER reside are authorized if the values exceed such amounts.
8.2. The BUYER accepts, declares and undertakes that they have read all the terms and statements in the purchase order form that is an inseparable part of this CONTRACT. The BUYER accepts, declares and undertakes that they have received, examined and accepted the terms of the sale and all other preliminary information.